Terms of service

Terms & Conditions

CoolBellPK.com

Welcome to CoolBellPK.com. By accessing or using our website, placing an order, or purchasing any product from CoolBell, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • CoolBellPK.com is an online store dealing in bags, computer accessories, and related products.

  • These Terms & Conditions apply to all users of the website, including visitors, customers, and wholesalers.

  • We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Product Information

  • We strive to display product descriptions, specifications, and prices as accurately as possible.

  • Slight variations in color or appearance may occur due to screen differences; this is not considered a defect.

  • Product availability is subject to stock and may change without notice.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • We offer Cash on Delivery (COD) and other available payment methods as mentioned on the website.

  • For wholesale or carton-based orders, payment terms may differ and will be shared separately.

4. Order Confirmation & Acceptance

  • An order is considered confirmed only after verification via phone, WhatsApp, or email (if required).

  • CoolBell reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activity.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

  • CoolBell is not responsible for delays caused by courier services after dispatch.

  • Shipping charges (if applicable) will be clearly mentioned at checkout or during order confirmation.

6. Returns, Refunds & Exchanges

  • Returns and refunds are governed strictly by our Return & Refund Policy, which forms an integral part of these Terms & Conditions.

  • Customers are advised to review the Return & Refund Policy before placing an order.

7. Order Cancellation

  • Orders can only be canceled before dispatch.

  • Once an order has been shipped, it cannot be canceled.

  • Repeated refusal of COD orders may result in account or order restriction.

8. Warranty & Liability

  • Warranty (if any) is limited to what is explicitly mentioned on the product page.

  • CoolBell is not liable for:

    • Damage caused by misuse, mishandling, or unauthorized repairs

    • Normal wear and tear

    • Indirect or consequential damages arising from product use

9. User Responsibilities

  • You agree to provide accurate and complete information when placing an order.

  • Any misuse of the website, including fraudulent orders or false claims, may result in legal action or permanent restriction.

10. Intellectual Property

  • All content on CoolBellPK.com, including logos, images, text, and designs, is the property of CoolBell.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

11. Privacy

  • Customer information is kept confidential and used only for order processing, delivery, and customer support.

  • We do not sell or share customer data with third parties, except where required to fulfill an order (e.g., courier services).

12. Governing Law

  • These Terms & Conditions are governed by and interpreted in accordance with the laws of Pakistan.

  • Any disputes shall be subject to the jurisdiction of Pakistani courts.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us:

📱 WhatsApp: +92 324 3407717
📧 Email: sstechbiz@gmail.com
🌐 Website: www.coolbellpk.com